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Healthcare operations and technology

We help organizations evolve through market-leading technology, modernized platforms and unrivaled expertise. 

Improve operations management and proactively address challenges

Our healthcare operations solutions connect the technology and platforms needed to deliver care and services that work better for everyone. Our customizable tools and expert teams are ready to help you:

  • Improve overall patient experience
  • Ease provider administrative burdens 
  • Leverage data insights and value-based care models
  • Influence quality-focused metrics, such as CMS Star Ratings, HEDIS® measures and NPS® 
  • Lower costs with efficiencies
  • Enable sustainable growth

Explore our operations and technology solutions

Clinical decision support

We bring together the clinical and financial to drive appropriate, high-value care.

Clinical operations

Bridge the clinical and financial aspects of health care to provide more effective and cost-efficient patient care.

Enterprise imaging

Accelerate your digital transformation and improve patient outcomes in enterprise imaging.

Network connectivity

Enhance connectivity and streamline EDI transactions for health care providers, health plans and pharmacies through our nationwide network.

Pharmacy Technology Solutions

We support the entire pharmacy claims life cycle, with unparalleled data and insights to optimize pharmacy operations.

Program Operations

Transform your state’s operations with modern technology complemented by services.

Revenue cycle management

Solutions to help you strengthen margins, improve efficiency and elevate the patient experience.

Risk adjustment, quality and engagement

Reduce worries with sustained financial risk management.

Market Performance Partnership

Discover how we're accelerating health system performance and mission achievement.

Payment integrity

Improve payment accuracy across the claim lifecycle.

Related healthcare insights

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6 workforce strategies for healthcare leaders

Strengthen and inspire your healthcare workforce. Our actionable toolkit offers new strategies to reconnect with talent, simplify workflows and more.

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Risk adjustment Star ratings success

Discover 5 strategies that will help your health plan be prepared to factor risk adjustment data into Star Ratings.

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4 steps to optimizing value-based care

Learn how combining these steps can help power a holistic workflow between payers and care delivery.

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Proactively renew dual eligibles for Medicaid

Learn how Optum uses AI, state-specific logic and robust workflows to help with proactive dual eligible Medicaid renewals.

See how our operations and technology solutions can help your organization thrive