Using data to monitor behavioral health services

A behavioral health dashboard for a spectrum of stakeholders

Optum used the state's enterprise data warehouse (EDW) to create reports showing:

• How behavioral services function
• The characteristics of those who receive services
• How much is spent on services based on location
• Network adequacy and health equity measures

The reports showed data from the perspective of behavioral health service trends and members receiving behavioral health services. This provided insightful, usable information to a variety of audiences, including:

• Analysts
• Department overseeing medical assistance
• State legislature
• Behavioral health service providers